1. Acceptance
These terms govern fanpay.pe, fn.pe and the tools operated under the trading name FanPay.pe, referred to as “FanPay”. By creating an account or using the service, you accept these terms and confirm that you have legal capacity to do so. If you act for an organization, you confirm that you are authorized to bind it.
2. What FanPay provides
FanPay lets you create public pages, manage links, generate short links and QR codes, prepare designs, view aggregate statistics and manage a professional appointment schedule. Some features may be experimental, change or be withdrawn as the service evolves.
The current version does not process payments or hold funds. A link to a store, wallet, social network or other service does not make FanPay a party to that transaction.
You may customize your profile photo and add a WhatsApp contact. A photo provided by Google is used by default; a custom photo takes priority, and a generic avatar is used when neither is available. Upload only images you have rights to use and permission from the people represented. Photos are normalized and center-cropped. Once published, the photo and contact link can be viewed and shared by others. You are responsible for keeping your number current and for messages and agreements outside FanPay.
3. Account and access
- User sign-in is exclusively through Google. Protect that account and sign out on shared devices.
- Provide accurate information and keep content and destinations up to date.
- Do not transfer accounts, impersonate others or access accounts or administration areas without authorization.
- Minors may use FanPay only with the involvement and authorization of their legal representative where required by law.
Bookings and professional scheduling
The professional defines services, durations, hours, blocked periods, advance notice and change conditions. Clients can book without a FanPay account. When email verification is requested, the client must open the emailed link and complete verification before the booking can be confirmed. This proves access to the address, not the client’s identity or phone. When email is enabled, FanPay sends pending approval and confirmed booking notices. Status is also available in the browser; keep the link and its technical cookies.
A time is held for up to 10 minutes, or until the appointment starts if earlier, to complete the request. If email verification is required, the time remains reserved until the stated verification deadline; resending the link does not extend it. Without a required receipt, the booking is confirmed after the required steps, even if an optional image is attached. With a required receipt, it awaits the professional’s approval after email verification where applicable, and expires at the stated deadline or, at the latest, the start of the appointment. An image alone does not prove payment. FanPay does not collect payments, hold funds or validate receipts.
If Yape, Plin, bank account details, a payment link or QR image are shown, payment is made directly through the client’s payment method to the recipient named by the professional. Check the amount and recipient before transferring. Uploading a receipt does not guarantee receipt of funds. The professional is responsible for payment details and verifying transfers.
The professional must review requests, maintain accurate availability, provide the service and arrange changes, external payments or refunds directly with the client. FanPay does not verify qualifications, professional authorization or suitability of services. This is not a medical record or an emergency channel; do not enter sensitive medical information.
Disabling new bookings does not delete earlier appointments. Manually entered appointments do not automatically grant clients access. If cookies are lost or on-screen access expires, contact the professional directly.
Optional professional integrations
The setup wizard saves progress separately from the active profile. Final publication activates professional settings without deleting existing appointments or links. Review templates, prices, availability, payment recipient and QR readability before publishing. Do not upload payment keys or credentials in images.
Google Calendar requires additional authorization and Google’s service availability. FanPay checks busy periods in the primary calendar and exports appointments to a secondary calendar, without full two-way synchronization, invitations or video-call links. Manage changes in FanPay and review pending or failed statuses. External reads and writes are not an atomic transaction with FanPay: a later Google change can cause a conflict. We do not guarantee complete absence of external overlaps. Disconnecting or changing accounts does not delete previously exported events.
Reviews must come from a Google Maps listing you are authorized to link. FanPay does not verify listing ownership or modify or certify reviews. Google provides up to five by relevance, not the full history; you can open the originals or omit this section. Requests are subject to Google’s permissions, quotas, billing and policies.
4. Your content
You retain your rights in the content you add. You grant us a non-exclusive, worldwide authorization limited to hosting, reproducing, technically adapting and displaying it only as needed to operate, protect and improve FanPay. This authorization ends when we delete the content, except for temporary backups or legal obligations.
You are responsible for the necessary permissions for names, brands, images, text, links and other materials you publish, and for ensuring public information is accurate and not misleading. Interface language changes do not automatically translate your content.
5. Acceptable use
Do not use FanPay for:
- Illegal activity, fraud, phishing, malware, spam or bypassing security controls.
- Impersonation, misleading link destinations or concealing harmful activity.
- Content that infringes others’ rights, exposes personal data without permission or promotes violence, exploitation or unlawful discrimination.
- Abusive automated requests, disruption of availability, unauthorized vulnerability probing or evasion of limits and blocks.
- Reselling or exploiting the service in a way that harms FanPay or users without a prior agreement.
We may block links or content and suspend accounts when reasonably necessary to stop a risk, comply with the law or enforce these terms.
6. Links and third-party services
FanPay provides access to destinations chosen by users but does not automatically control or endorse those sites, products or services. Verify destinations and their terms before buying, transferring money or providing data. Participants are responsible for their relationships with third parties.
Google provides identity services under its own terms. Availability of Google or any external destination may affect FanPay features beyond our control.
7. Availability, changes and plans
FanPay currently offers free features without promising that all will remain free or unlimited. If we introduce paid plans or material changes to existing features, we will explain the terms and prices before you accept a charge.
We aim to keep the service available and secure, but maintenance, errors, incidents and provider interruptions can occur. We do not guarantee uninterrupted operation or permanent availability of an external link or QR code.
8. FanPay ownership
FanPay’s software, interface, brand, documentation and own content are protected under applicable rules. These terms do not transfer ownership or authorize copying, decompilation or exploitation beyond what the law permits.
9. Responsibility
FanPay is provided according to its actual availability. To the extent permitted by law, we are not responsible for decisions based on aggregate statistics, user-published content, third-party sites or indirect damage from interruptions beyond our control.
Nothing in these terms excludes liabilities that cannot legally be limited or mandatory consumer rights.
10. Suspension and termination
You may stop using the service and request account closure at privacidad@fanpay.pe. We may suspend or end access for violations, security risks, legal orders or discontinuation. Where reasonable, we will allow an issue to be corrected or content removed before permanent termination.
11. Privacy
The Privacy policy explains the data we process, technical cookies and how to exercise your rights. It forms part of these terms.
12. Changes, applicable law and contact
We may update these terms as FanPay or the rules change. We will publish the current version and effective date at this URL. If a material change requires additional acceptance, we will request it before applying the change.
These terms are interpreted under the laws of the Republic of Peru without affecting mandatory rights arising from the user’s place of residence. Disputes will be submitted to competent authorities under applicable rules.
For questions, contact privacidad@fanpay.pe.